Privacy Policy
RejuvaIV Perth (“we”, “us”) respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you enquire or book, we collect the details you give us: your name, contact details, address for your visit, and the health information needed to plan your care safely. Health information is collected only with your consent and used only to provide our services.
How we use it
To respond to enquiries, plan and deliver your care (including your consultation and clinical review), confirm and manage appointments, take payments, and improve our service. We do not sell personal information.
Who we share it with
Only people and services involved in your care, such as our prescribing clinician and the pharmacy that prepares your infusion, plus the booking, payment and communication systems we use to run appointments, or where the law requires it. Clinical records are kept confidential.
Website analytics
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Storage and security
Information is stored on secure, access-controlled systems and kept only as long as required for clinical and legal purposes.
Access and correction
You can ask to see or correct your personal information at any time by calling 0420 677 015.
Questions or complaints
Contact us on 0420 677 015. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).